Take a leading role in Office Administration. The skills you gain on this programme will enable you to provide administrative services to meet the needs of a business entity. You’ll develop technical and administrative skills that can contribute to improving performance and productivity.
This course is delivered from the following site:
- HLC Levin Campus
Learn how to perform financial calculations, process data, produce information for business purposes, maintain administrative systems and processes, and make recommendations for improvements.
You'll also learn how to communicate effectively with stakeholders, work collaboratively to contribute to the achievement of team objectives, select and apply customer service techniques, comply with policies and legislation, and consistently meet expectations.
On successful completion of the course students will receive:
- NZ Certificate in Business (Administration & Technology) Level 4
24 July 2017 - 1 December 2017
The course content will include:
- Text processing and word processing
- Business administration systems and processes
- Computer accounting including payroll
- Business technologies and apps to support administration systems and processes
- Team leadership
- Financial data
- Presenting text in a digital world
- Advanced customer relations
- Workplace practices
- Applied business solutions
NCEA Level 2 (including Literacy 10 credits at Level 2 and Numeracy 10 credits at Level 1)
OR Equivalent academic achievement
Advice & Guidance
It is recommended that applicants have at least 40 credits NCEA Level 1, including 10 literacy credits and 10 numeracy credits.
Where to from here?
This qualification will give you the skills and knowledge to work in a wide range of general Office Administration roles in a variety of sectors, under broad guidance.
These may include: a sole-charge role in a small business entity, Senior Receptionist, customer relationship roles, Personal Assistant or Secretary, Lead Administrator, Front line Customer Service, Call or Contact Centre Operator, Office Support Worker, Web Administrator or Service Desk Co-ordinator.